With so many options for insurance these days – how do you know who you can truly trust to have your best interest in mind? That question is one that we think about often at Martin & Martin. As a small company we constantly ask ourselves how we can give the best experience to our customers while also delivering the insurance options that they want. It all comes down to our motto – “We educate, secure and service our clients with Integrity.”
When our office was started over 79 years ago, times were different. Today, people are inundated with marketing, advertising and information constantly. Decisions are made at the touch of a fingertip on a smartphone and customer service could be from someone thousands of miles away. At Martin & Martin we believe there is something to gain from business principles of the past. Trust, Protection, Loyalty, Integrity. This is the business model that we pride ourselves on. We still provide the modern technology conveniences that you need and have come to rely on, it’s the relationship where we stand out. Many of our clients have been with us for many years and are multi-generational. That is because you can trust that we will be there when you need us.
With so much else going on in the world these days it is important that all our agents are someone you can rely on in your time of need. When or if a problem comes up, we can help you navigate through insurance claims, underwriting decisions and policy terminology. We understand that there are times in life when the constant stress of life can bog you down and we are here to show you that we have your back. Our customers are loyal to us and we are fiercely loyal right back. We believe in exemplary customer service and will go the extra mile to ensure that you are thoroughly satisfied with our mutual relationship.